6 Ways to Automate Key Elements of a Call Center Workflow
Most steps in a call center workflow are repeated thousands of times each day. That means any step you can eliminate or automate will translate into a huge productivity gain….
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Migrants struggle against the elements in San Diego’s open-air desert camps
JACUMBA HOT SPRINGS, Calif. — For the last three months, residents in this remote border community in southeastern San Diego County have seen their population nearly double, climbing from 600 to…
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